This was my first time at Honest-1. I was very impressed by the staff front to back. The lobby was clean, comfortable and had great refreshments and snacks for free while I waited. Also, I thought it was cool they had a kiddie corner so if I ever had my son with me, he could play X-Box and play in his own area. A very accommodating shop. I appreciated the paper floor mat used in my truck too. Class act, all around.