It was a Saturday after 5pm and I was to leave for home (Thunder Bay, Ontario) the next morning with three other adults and a 3 1/2 year old.....and the transmission failed! Shawn and Corina opened the locked doors (they had closed) and we formulated a plan. I returned later in the week to get my vehicle, all the while being reassured on the progress of the repair. When one is from out of town....or out of country, it's unnerving to know you are at the mercy of whomever is available to help....not the case here. After the transmission was repaired, the starter quit. They got a new starter, stayed later to install it and never took advantage of the situation. People coming into the shop indicated that they were repeat customers which also helped ease my anxiety as did the reviews here. When all was said and done, I shared that there were few businesses in this age that offered the compassion and customer service that I had been privileged to receive!! I couldn't have been in better hands and am thankful for Shawn and Corina's dedication and professional attitudes.